Information Technology Helpdesk
91影视 Computer Helpdesk: Your Technology Resource
91影视's Information Technology department manages our network infrastructure, student information systems, multimedia center, printing and more, and provides technical support for our campus community via the Computer Helpdesk.
Need technical assistance? Contact the 91影视 Computer Helpdesk!
Mon - Thurs: 8 a.m. - 7 p.m.
Fri: 8 a.m. - 3 p.m.
Sun: 3 p.m. - 7p.m.
Summer and Winter Break Office Hours
Mon - Thurs: 8 a.m. - 4:30 p.m.
Fri: 8 a.m. - 3 p.m.
More Information
What does the 91影视 Computer Helpdesk do to help support you while at 91影视?
91影视's Computer Helpdesk serves as a single point-of-contact for questions, problem reports, service requests and inquiries from faculty, staff and students regarding computer hardware and software, Internet connectivity and related topics.
The 91影视 Computer Helpdesk will:
- Assist with connecting to the wireless and Ethernet
- Reset passwords if you have forgotten it or it has expired
- Assist with installing Microsoft Office
- Aid with issues accessing PantherLearn, 91影视 Online, and Email
- Run virus scans if you suspect that your machine is infected
- Print posters that are 24 inches in width and any length in inches
- Assist with printing from both 91影视-owned machines and personal devices
The 91影视 Computer Helpdesk CANNOT assist with replacing hardware on your devices or reinstalling your device鈥檚 operating system.
The 91影视 Computer Helpdesk supports the following:
- Windows 10/11
- Mac OS X (MacBook Pros and MacBook Airs)
- Android
- iOS (iPhones and iPads)
- Chromebooks
View 91影视's network policies and procedures for password requirements, acceptable network usage, laptop usage and email communication while attending 91影视.
Visit our FAQ and Help Guides pages to get answers to the Helpdesk's most frequently asked questions, as well as "how-to" documentation for common technical needs like connecting your device to our network, accessing PantherLearn and more!
To reset your password, you will follow the link below to the 91影视 Password Reset Area.
If you have issues with resetting your password, please .
Information Technology Staff
| Barajas, Reshma | Network Administrator | Information Technology | (614) 251-4541 |
| Engle, John | Lead Data Analyst | Information Technology | (614) 253-3487 |
| Foster, William | Audiovisual & Telecommunications Technician | Information Technology | (614) 251-4764 |
| Keefer, Christopher | Colleague Systems Analyst | Information Technology | (614) 253-3642 |
| Theve, Chris | Chief Information Officer | Information Technology | (614) 251-4515 |
| Weaver, Mark | Instructional Multimedia and Telecom Specialist | Information Technology | (614) 251-4763 |
| Weisenberger, Ashley | Helpdesk Manager | Information Technology | (614) 253-3615 |